“I am writing to you to thank you for bringing the installation of our Vergola forward in time for Christmas. It exceeds our expectations. I would also like to thank all the staff that we dealt with – everyone was extremely professional Any questions we had were dealt with promptly and with sufficient detail. We were kept very well informed during the whole process.”
– Susan and Gareth Hutchinson
“Just a short note to say thank you to yourself, Tony, Alan, Bruce and all concerned with the planning and building of my Vergola. Thank you to Alan for his help and guidance at the beginning and throughout the process. I am so very pleased with the way it has turned out, it looks great, now that I have the deck and railing painted and all the “greenery” in place. A very special thanks to Michael who was so very professional in his job, so well mannered, caring and trustworthy. It was a great pleasure to have Michael building my Vergola. I wish him all the best and I did appreciate everyone’s help. I am just so thrilled with my Vergola.”
– Ruth McMurray, Belrose
“We are very pleased with the finished product, but more than that we’d like to pass on our compliments to the whole team. From the first visit, to the office and finally to the construction crew at the pointy end, everyone was efficient, helpful, courteous and generally a joy to work with. Please pass it on! Kind regards”
– Deb and David Brown, Double Bay
“To Julie, Erle and the 2 boys who installed my Vergola. Thank you so much for the great job. Vera and I are very happy. We wish you all the best for the future.”
– Vera and Ron Smyth, The Entrance
“Dear Vergola team, I am writing to thank you for the excellent job done by Vergola on my roof, from the design to the completion. Everything was efficient and effective. All the workers turned up on time, were pleasant, and did their job well. I’d appreciate it if you’d make sure that everyone who worked on my job gets my sincere thanks.”
– Jean Callaghan, Forest Lodge
“My husband Philip and I would like to take this opportunity to say how pleased we are with our new Vergola installation. The job went smoothly from start to finish. We would like to compliment your professionalism and also your choice of tradesman. Shannon and Mathew are two very well trained carpenters – they were fantastic not only in their work but also in their manners, their dedication to minimal disruption and their “clean – up’s”- two lovely young men who are a credit to your company. Again, many thanks”
– Jill and Philip, Lindfield
“Thank you there is a reason we only have Vergolas one the product in our opinion is the best!! plus you guys make things so easy yourself Rick Roy the installers are so easy and wonderful to deal with I have and will keep recommending you guys to anyone that asks about our vergola. Our neighbour has been eyeing ours off and hopefully you will hear from them in the near future! 😊 thank you”
“Just wanted to drop a big thanks to the installer at our place, the workmanship has been very good and the professionalism that he has shown has been outstanding. I would thoroughly recommend Vergola and would hope that this email finds its way to your operational manager so he can provide some praise”.
– Jonathan Brine
“From the outset, this was not straightforward as it involved owner corporation approval, council approval, engineering and certification and design aspects performed by various people. Vergola provided a fantastic service in orchestrating all the necessary professionals, trades and approvals in a seamless manner and Vergola communicated with me at each step along the way most efficiently. This took the hassle out of doing this project for us.
All the trades and experts selected were most pleasant and arrived on time. All the costs were previously agreed and acceptable.
We are most pleased with the end product and it has transformed the outdoor usable area to our penthouse and I have no hesitation in recommending Vergola to anyone who asks our opinion.
I wish to especially thank you for your timely communications. Please pass on our thanks to the Vergola team.”
– Phillip Altman
“Just like to thank you for your wonderful support over the phone. I was also wondering if you could pass onto the managers of Vergola how pleased I am with the wonderful job that Matt and Hamish did at our home. Their workmanship was superb and they were both wonderful young men who obviously have great pride in their work . They are both wonderful representatives for the company. Many thanks to you all.”
– Denise McGrath
“I just want to thank you all for your efforts, addressing all my questions and professionalism from start to finish in the installing of the Vergola at my house. The Vergola has made a massive change in the look and the way we have been using our outside entertaining area.
Please also pass my thanks to Hadlee, Pete (Sparky) and the rest of the ground team that was involved and thanks also for the much needed Vergola umbrella which I received a couple days ago.”
– Anthony Leonardos, Ryde
“I write to highly commend the work of the team I got for my recent Vergola construction. The tireless and meticulous work of Michael Hodgett in the planning and design, combined with the highly skilled construction work of John Lambie and Shannon have been critical to our Vergola build. It has turned out really beautifully, and is the talk of our street! I have recommended you to my neighbors and others, and told them I definitely got the A team.”
– Marina-Portia Anthony
“I just wanted to let you know that we are really happy with our Vergola which was installed last week. It’s really amazing and we are so happy we went for it instead of a regular roof. I was nervous about how it might look, but I think our architect and builder have done a great job with working with the Vergola product to make it look lovely. But mostly I am sending this email to thank the installers Rob and Tux. They did a great job and were SO patient with making sure I was happy and that they addressed the design requirements I had as much as possible in the way they installed the Vergola (I was concerned about seeing the slant on the Vergola against our timber beams). They were also efficient, polite and just nice to have on site. When you’re building you can feel really tense when something new is being installed, and they really made me feel so looked after. So please pass on my thanks to your manager and to the guys- I think they are such an attribute to your company. Also you were all so efficient in terms of paperwork and key dates once the order was placed, it was easy to deal with you, so thank you for that as well.”
– Louise Swan, Principal Interior Designer, Swan Studio Interior Design
“We are very pleased with the finished product, but more than that we’d like to pass on our compliments to the whole team. From the first visit, to the office and finally to the construction crew at the pointy end, everyone was efficient, helpful, courteous and generally a joy to work with. Please pass it on!
– Deb & David Brown
“I find your organization at the very highest of professional standards. My correspondence with both of you has been most impressive. Thank you both for your contact, your thoroughness and your clarity.”
– Damian Shanahan
“I want to thank you for the excellent job done by Vergola on my roof, from the design to the completion. Everything was efficient and effective. All the workers turned up on time, were pleasant, and did their job well.
I’d appreciate it you’d make sure that everyone who worked on my job gets my thanks.”
– Jean Callaghan, Forest Lodge
“We just wanted to let you all know what a pleasure it has been doing business with Vergola. From the initial visit and subsequent quoting by Michael, right through to the final installation by Matt this week, the process has been very straight forward.
One of the things we have been very impressed with has been the communication . We have been kept in the loop through all stages, with calls to advise days and times that deliveries and work would be done.
I cannot praise enough Matt’s work on the installation. He would call if they were delayed, they were thorough, careful and cleaned up after themselves every day. Yesterday Matt was installing and completing the job until 7.40 pm. That is well above what was expected I am sure.
We are very happy with how it looks and functions.”
– Mike and Debbie Hawke – Newport
“Michael, I just wanted to say that our Vergola experience was as good as our daughters who recommended you to us after you brilliantly enclosed her 1st storey outdoor terrace converting it into a children’s playroom with Vergola roof and Jalousie window systems.
Vergola has mirrored her experience and from the day we met you, we have experienced a thoroughly professional approach from ensuring we were all on the same page to your attention to detail down to the politeness and cleanliness of your staff and contractors. Nothing has been too much trouble and we are delighted with the result. Thanks for guiding us through this process. It has been painless.
– Marilyn & Roy Ellis
“how I love the Vergolas (southern and northern terraces) and they make such a difference to how we use the terraces. As example, my partner and I hosted a dinner party for her UK-based clients – dinner party for 12 guests. On the night it poured and poured rain and then some. The Vergola saved the day … This is the second project that I have used Vergola and each experience was first class.”
– Lynn Malone, Potts Point
“Just wanted to let you know how very happy we are to be the proud owners of our beautiful Vergola. It goes without saying, Vergola is an excellent product.
But a mention must go to the service that went with this fine product.
From the very beginning, all who were part of the planning, installation and clearing up were friendly, polite, conscientious, hard working and a pleasure to have around. Office staff were quick and efficient with their communication via emails and always respectful and professional.
A sincere thank you to all involved. Wishing you all the very best,”
– Rob and Maria Whiddon (Very happy customers!), August 2018
“ … it really has been a positive experience dealing with all the Vergola people, including Michael at the very outset when we were deciding exactly what we wanted.
We would have no hesitation in recommending Vergola to anybody. People who have been to our house all go wow! And we have not even put down the slab and installed the kitchen yet !!!”
– Andy & Stella, Melrose Park, July 2018
“Great system!! As a builder they worked in well with my program and delivered a outstanding service would recommend to clients and also friends and family!”
– Rory Dustin McCann, 18 January 2017
“What an impressive and professional Company! After requesting a quote from Vergola and our appointment made we were visited by Roy, Vergolas Design Consultant. His knowledge was invaluable and his suggestions were a great benefit to us. The thing that stood out to us is that he actually listened to what our vision was for the area and then came up with a plan that was extremely satisfying.
He suggested we run the louvres East/West rather than North/South as we had asked for and he explained why. So glad we have an uninterrupted view of the sky and Sunset. Wonderful plans of how our Vergola would look finished arrived with such attention to detail. Deliveries of product were on time every time. Then to our Installers, Tux, Rob and Gav – on time, polite, courteous and cleaned up every day when they had finished. It was actually a pleasure to have these guys work on our home. Due to Gav’s baby being born on the first day of installation, this left Tux to continue our job for 6 days on his own. We were very impressed to say the least. We have no hesitation in singing the praises of Vergola to all we know.”
– Gail Hughes, 25 October 2016
“Vergola !! Where do we start ?
We visited the Vergola showroom and met Roy who became our representative. He was extremely knowledgable, professional & courteous, dispelling every doubt and concern we did or could have had about the product, Council planning and construction from inception to completion.
In fact, dealing with all the people at Vergola was delightful. Anna (Customer Liaison) continually kept us in the loop and explained every step of each process. Delivery dates/times were always met.
Our two construction/installation guys, Michael & Hadley were likewise impressive, extremely hard working and two super guys. After each day, they tidied & cleaned up and left the place spotless. Most impressive. (Incidentally, Shannon & his mate, who installed our neighbours Vergola a month or so later, was fantastic too.)
As for the product itself – it is fantastic and we love it – Thank you everyone at Vergola for a really pleasant experience ….. we will continue to shout your praises from the rooftops !”
– Tony (and Avril) Morgan, 14 September 2016
“Have just had our roof installed. Everyone at Vergola have been amazing to deal with and were quick to answer any queries. Roy who was our initial contact was very professional and knowledgeable, courteous and extremely helpful. Paul did the design and measure and was great to deal with. Rick the Operations Manager had everything organised and delivered on time. As for our installers, Shannon and Dave, they were amazing. Spent five days with us and were a pleasure to have around. Totally professional, exceptional workmanship and an amazing result. We really couldn’t recommend them all more highly. Thank you to everyone at Vergola.”
– Elizabeth Lamb, 18 August 2016
“Vergola systems now have the technology to show you how your home will look in 3D with one of their unique opening roof Systems. The innovation in the company is great to see.
Thumbs up from us!”
– Andrew Dwight, 12 February 2013